General Terms and Conditions

Welcome to the Brillbet Terms and Conditions. This page sets out the rules that govern your use of our online casino and sportsbook services and describes the contractual relationship between you and Brillbet. We ask that you read these terms carefully before registering, depositing or placing bets. By using our services you agree to comply with these rules and any future updates we make.

Account responsibilities

You are responsible for keeping your account details secure and for all activity that occurs under your account. Do not share your login, password or verification codes. We may require you to complete identity and payment verification before allowing deposits, bets or withdrawals. If you suspect unauthorised access you must tell us immediately and change your password.

Eligibility requirements

To use our services you must be at least 18 years old and not be subject to any local prohibition on gambling. Only one account is permitted per person, household and payment method. We reserve the right to refuse registration or close accounts where eligibility cannot be confirmed or where a customer is self-excluded or on a recognised exclusion list.

Acceptable platform use

Use our site only for lawful, personal and non-commercial purposes. You must not attempt to manipulate games, exploit software bugs, use bots, place coordinated bets or otherwise attempt to gain an unfair advantage. Fraudulent behaviour, money laundering or any activity that risks the integrity of our platform may result in account suspension, confiscation of funds and reporting to relevant authorities.

General bonus and promotion rules

Promotions are subject to specific terms that apply in addition to these general conditions. Bonuses and free spins may have wagering requirements, game contribution rules, maximum bet limits while wagering and expiry periods. We may limit or refuse bonuses to prevent abuse, and any bonus-related wins may be voided if we reasonably suspect misuse. Check each offer for full details.

Deposits and withdrawals

Deposit methods and limits are shown in your cashier. Minimum and maximum amounts may vary by method. Withdrawals may be paid back to the original payment method where possible and are subject to verification checks. We may delay or withhold withdrawals while necessary identity, source-of-funds or security checks are completed. We do not charge withdrawal fees, although intermediary banks or payment providers may apply their own charges.

Dispute resolution

If you have a complaint please contact our support team so we can try to resolve it quickly. We will acknowledge complaints and aim to respond promptly. If a dispute cannot be settled directly we will explain available escalation routes. Where applicable you may have recourse to independent dispute-resolution services recognised in your jurisdiction.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified to registered customers by email or site notice. Continued use of your account after a change constitutes acceptance of the revised terms. If you do not agree with any update you should stop using the service and close your account.