Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you use Brillbet. We respect your privacy and are committed to handling your data responsibly. This page sets out the types of information we hold, why we need it and the choices available to you.

Types of data we collect

We collect several kinds of information to operate your account and provide our services. This includes data you give us directly, information generated by your activity on the site and details from third parties where needed to comply with legal and security requirements.

Personal data

Personal data covers information you provide when registering or verifying your account. Typical items include your name, date of birth, address, email, telephone number and identity documents submitted for verification. We also record account credentials and any correspondence you send to our support team.

Technical data

Technical data relates to your device and connection. This includes IP address, browser and device type, operating system, pages viewed, language settings and log files. We may also collect geolocation data when necessary to establish your location for legal or security checks.

Transactional data

Transactional data covers your deposits, withdrawals, payment method details, bet and play history, and records of promotions or bonuses you use. We keep limited payment information to process refunds and comply with anti-fraud and anti-money laundering requirements.

How we use your information

We use personal data to provide and manage your account, process payments, perform identity verification, detect and prevent fraud, meet legal obligations and respond to customer service enquiries. Technical and activity data help us maintain the site, improve functionality and personalise your experience. Transactional data is used for accounting and dispute resolution.

Data protection practices

We apply reasonable technical and organisational measures to protect information against unauthorised access, loss or misuse. Access to personal data is limited to staff who need it for operational or compliance purposes. We use industry standard encryption for data in transit and follow accepted security practices for data storage.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, keep you logged in and measure site performance. Some cookies are essential for core functions, while others are used for analytics and optional marketing. You can manage cookie settings through your browser or the cookie controls on the site.

User rights

You have rights over your personal information, including the right to access the data we hold about you, request correction of inaccuracies and object to certain processing. You may also request restriction or erasure of your data where applicable under relevant law.

Access, correction and deletion

To access, correct or request deletion of your data, contact our support team. We will verify your identity before responding to such requests. In some circumstances we may need to retain certain information for legal or regulatory reasons, for example to comply with record keeping requirements.

Information sharing and third parties

We may share information with trusted third parties who provide services on our behalf, such as payment processors, identity verification providers and technical vendors. We also share data where required by law or to prevent fraud. Third parties are contractually required to protect data and use it only for agreed purposes.

Privacy policy updates

We may update this Privacy Policy from time to time. When changes are significant we will notify you via the site or by email. Please review the policy periodically to stay informed about how we handle your information.